Condiciones de uso
Terms and conditions of use
1. The ticket entitles you to a balloon flight valid for 12 months from the date of purchase and includes:
• Preparation and inflation of the balloon
• A flight in a hot air balloon
• Breakfast with cava
• A personalized photo magned
• Tracking with our vehicles
• Flight photo report
2. Our prices:
all ticket prices are per person, including VAT and insurance.
3. Cancellation of flight:
Hot air balloon flights are entirely dependent on weather conditions and the pilot is the only person responsible for deciding whether the flight can go ahead or not. For obvious security reasons, we reserve the right to cancel a flight at any time, or if the flight is not full. We do not accept responsibility for the costs or expenses related to the cancellation of a flight.
The ticket will be valid for one year from the date of sale.
If, due to inclement weather conditions that would affect the completion of the flight, the pilot decides to cancel the flight, another flight date will be reprogrammed with the customers free of charge. There will be no reimbursement of tickets for this reason.
4. Boarding policy:
Customers must present a ticket valid flight provided by Globus Empordà, SL in order to be able to board the balloons of our fleet. As a passenger transport company, we are obliged to respect the conditions of the Warsaw Convention. Our pilots have the final responsibility for each flight and reserve the right to decide, by themselves, who can board the balloon according to their own criteria. A passenger will not be accepted on board in the event that the pilot considers that the passenger may be a danger to himself, to the balloon or to the other passengers.
5. Flight policy:
As the balloon flights depend totally on weather conditions, we cannot guarantee that the flight will follow a particular direction. Our intention is that the balloon flies for over an hour but it is always the pilot who has the ultimate responsibility for deciding the duration and conduct of any flight as well as the suitable land and time for landing for obvious reasons of safety of the passengers. Flights are subject to the limitations of the VFR (Visual flight rules) defined by the Directorate General of Civil Aviation.
Any disagreement, conflict or infringement with the terms and conditions of the services we provide will be dealt with by the appropriate legal authority of the city of Barcelona, Spain, with the exception of cases subject to the public law and order regulations.
Civil liability insurance is included in the price of the flight for each passenger. The level of insurance is in accordance with European agreements covering air transportation required by the Warsaw Convention. We will not be liable for any loss or damage to equipment and personal effects brought with you on the flight (including clothing), nor for death or personal injury above the level of our insurance cover unless it has been caused by proven negligence on the part of our personnel.
If it is considered that the amount of our insurance cover could not compensate you for the losses, whether for death, personal injury or damage to your belongings, you would have to take out your own additional insurance.
Juan Viñas Casse
Address: C/ Joan Pla Capell, 4
Town: 17100 - La Bisbal d´Empordà (Girona) España.
Tel: (+34) 620 846 742
Email: [email protected]